Terms & Shipping
Terms
OVERVIEW
This website is operated by Alena Shymchonak. By visiting the site and purchasing artwork, you agree to the following terms and conditions.
PAYMENT
All payments are processed securely through trusted payment providers.
We accept the following payment methods:
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Debit / Credit Cards
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Google Pay
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Apple Pay
All transactions are encrypted and handled in accordance with industry security standards.
ARTWORK
All artworks are original, hand-painted pieces created by the artist.
Colors may vary slightly depending on screen settings.
LIABILITY
We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.
Shipping & Returns
SHIPPING
Your order will be carefully prepared within 3–5 business days. Once shipped, you will receive a tracking number via email.
Each artwork is securely packaged using protective materials and shipped in reinforced packaging to ensure safe delivery. Worldwide shipping is available via trusted carriers such as UPS and FedEx. Shipping costs are calculated at checkout based on your location.
Please note that customs duties and import taxes are not included in the price of the artwork. Any applicable fees are the responsibility of the buyer, according to the regulations of the destination country.
RETURNS
If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving the artwork. To be eligible for a return, the artwork must be returned in its original condition and packaging.
Return shipping costs are the responsibility of the buyer and are non-refundable. We do not offer exchanges.
If your artwork arrives damaged, please contact us immediately at: